FAQ's

My expected delivery date has passed, and I have not received my product yet. Where is it?

A: Most products we sell are dispatched using Canada Post.

When your order was dispatched, our warehouse system emailed you your order's tracking link. Sometimes your email provider will send this message to your spam folder. Please check your spam folder if you believe you have not received your order's tracking number.

If you are unable to find your packages tracking link, or are having trouble with your package's receipt, please contact us. We respond to most emails within 24 hours.

How quickly do you dispatch orders?

A: All our orders are dispatched one working day after the order has been placed. This means that if you placed your order on Monday, it will ship on Tuesday. Likewise, if you place an order on Friday, it will ship on Monday of the following week.

Do you provide wholesale seller services? Do you sell at retail?

A: Yes, we do. Please contact us for a quote!

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