My expected delivery date has passed, and I have not received my product yet. Where is it?

    A: Most products we sell are dispatched using Canada Post.

    When your order was dispatched, our warehouse system emailed you your order's tracking link. Sometimes your email provider will send this message to your spam folder. Please check your spam folder if you believe you have not received your order's tracking number.

    If you are unable to find your packages tracking link, or are having trouble with your package's receipt, please contact us. We respond to most emails within 24 hours.

    How quickly do you dispatch orders?

      A: All our orders are dispatched one working day after the order has been placed. This means that if you placed your order on Monday, it will ship on Tuesday. Likewise, if you place an order on Friday, it will ship on Monday of the following week.

      Do you provide wholesale seller services? Do you sell at retail?

        A: Yes, we do. Please contact us for a quote!

        If your question has not been answered, Contact Us Here


        We accept returns of unopened and unused items within two weeks of purchase, please keep your receipt. Buyer must pay return shipping.


        If you experience any issues with our products, contact us and we will work with you to find a solution. Our customer's satisfaction is our number one priority!